Shipping Policy
Last updated:
May 9, 2025
Thank you for visiting our store!
We want to ensure you have a great shopping experience with us, so we've outlined our comprehensive shipping policy below:
Processing Time:
• All orders are processed within 1-2 business days (excluding weekends and holidays)
• During high-volume sales periods (such as holidays), processing time may be extended by 1-2 additional days
• Once your order is processed, you will receive a confirmation email with tracking information
Standard Shipping Time:
• Domestic orders:
3-5 business days for delivery after processing
• International orders:
7-21 business days for delivery after processing
• Please note that shipping times may vary slightly based on your address and our transport partners
• Additional 3-5 working days may be required to prepare and dispatch your order
Expedited Shipping Options:
• Express shipping (2-3 business days) is available for domestic orders
• Priority international shipping (5-7 business days) is available for most countries
• Expedited shipping options can be selected during checkout for an additional fee
Shipping Carriers:
• We partner with reputable shipping carriers to ensure reliable delivery
• Depending on your location and selected shipping method, your order may be delivered by different carriers
• Standard tracking is included with all shipping methods at no additional cost
International Shipping:
• We ship to most countries worldwide
• International customers are responsible for all duties, taxes, and customs fees
• Import duties and taxes are not included in the item price or shipping cost
• Delivery times for international orders may vary due to customs processing
• Some countries may have restrictions on certain products
Shipping Restrictions:
• Some items cannot be shipped to international destinations due to shipping regulations
• We cannot ship to P.O. boxes for certain products
• If your order contains restricted items, our support team will contact you
Order Tracking:
• All orders include tracking information sent via email
• You can track your order status through your account dashboard
• If you haven't received tracking information within 3 business days of your order, please contact our support team
Shipping Address:
• Please ensure your shipping address is complete and accurate
• We are not responsible for delays or delivery failures due to incorrect address information
• Address changes cannot be made once an order has been processed
Delivery Issues:
• If your package is marked as delivered but you haven't received it, please check with neighbors or your local post office
• For packages showing no movement for more than 7 days, please contact our support team
• Claims for lost or damaged packages must be submitted within 14 days of the expected delivery date
Free Shipping Policy:
• We provide free shipping on all orders regardless of the order amount
• Free shipping applies to standard shipping options
• Some oversized or heavy items may incur additional shipping charges even with free shipping
COVID-19 Impact on Shipping:
• Due to the ongoing global situation, shipping carriers may experience delays
• We are working closely with our shipping partners to minimize disruptions
• Thank you for your understanding and patience during these challenging times
Contact Information:
If you have any questions about your order or our shipping policies, please contact our support team through the Contact page on our website.
Last updated: 5/9/2025